Electric Hire Scooter Trial

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Electric Hire Scooter Trial

London Rental E-scooter Trial

Status: In Progress

We want to know what you think of the London Rental E-scooter trial here in Camden. For the last 8 months we’ve been taking part in Transport for London’s trial of rental e-scooters with 200,000 trips made so far in Camden alone! We've got 189 dedicated parking bays keeping the streets tidy where you can easily pick up and park rental e-scooters. With over 4,000 rental e-scooters in London you should be able to find one if you want to have a go.

Did you make one of the 200,000 trips that have taken place in Camden so far? Or have you not used the scheme, but want to share your views? Tell us what you think of the trial so far using the survey below.

The Trial

Camden joined the London Rental E-scooter trial scheme on 27th September 2021. The scheme is being led by Transport for London (TfL) who are running the trial following permission from the Department for Transport (DfT) for trial schemes to be developed by regional and local authorities.

Camden is taking part in this trial to provide an additional, electric-powered form of transport for people to use instead of cars and/or busy public transport services. Rental e-scooters complement tube, rail and bus services in the borough. They can only be used and hired in boroughs participating in the London Rental E-scooter Trial.

The key aspects of the trial are:

  • There are three rental e-scooter operators: Dott, Tier and Lime.
  • Rental e-scooters can be booked via each operators phone app (Android and iOS).
  • Users will require at least a provisional driving licence and a payment card (credit card or debit card) in order to sign up with an operator through their app.
  • Operators will be responsible for providing their fleet of e-scooters for rental and managing them on-street.
  • Camden have provided a network of parking bays to be used as shared dockless hire bays by rental e-scooters and dockless hire bikes. Nearly all bays are on the road to keep pavements clear for pedestrians.
  • E-scooters can be hired from dockless hire bays and must be returned to one of these bays at the end of each hire.
  • Rental e-scooters will not be permitted in Camden parks and this will be controlled with geofencing technology using inbuilt global positioning satellite (GPS) hardware on each e-scooter. Access to the Regents Canal will also be prohibited by geofencing, as well as Regents Park, Primrose Hill Park and Hampstead Heath.
  • Additionally, it is still illegal to ride a private e-scooter on a public highway or pavement and the Metropolitan Police will take action against any private e-scooters that are caught riding on the public highway. This will include confiscation of the illegal e-scooter. Privately owned electric scooters can only be ridden on private land with the landowner’s permission.

    • Further information about the trial is available by visiting the Department for Transports information page or Transport for London’s website.

    Read the Single Member Decision Report and appendices relating to Camden joining the London Rental E-scooter Trial, which includes the Councils Equalities Impact Assessment.

    You can find out more about the operators and report any issues related to their e-scooters, by visiting their websites:

    Tier - 0808 164 8680 or support@tier.app

    Dott - 0800 048 8993

    Lime - 0800 808 5223 or support@li.me to report bad parking use: london-parking@li.me

    Give Us Your Views!

    We want our streets to be safe spaces for you to walk and cycle, for children to get to and from school safely and healthily, for businesses to be able to flourish and for you to be breathing cleaner air.

    As 69% of households in Camden do not own a car and public transport capacity remains much lower than before the pandemic, we know that safe and easy walking, cycling, and scooting routes are more important than ever. Supporting and encouraging those who are able to walk and cycle, by creating safer streets will ensure that there is more space available on public transport and on our roads for those who need it the most. Rental e-scooters will provide an additional, electric-powered form of transport for people to use instead cars and/or busy public transport services. Rental e-scooters complement tube, rail and bus services in the borough.

    We want to know how you feel about the changes. Please fill out the below survey to let us know your thoughts.

    We'd also like to hear from you if you have any suggestions to make the scheme better. This can be done by visiting our Safe Travel Camden Map.

    While we will not be responding individually to suggestions, all the information you provide will help us to improve the scheme and be used to help us and TfL to decide on the future of rental e-scooters in London.

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    Additional materials

    Frequently Asked Questions
    Frequently Asked Questions
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